UpRight Blog
As anyone who has started a business, or has recently (and hastily) migrated their business into the online realm, can testify - having all of your different pieces of technology integrate and work in symphony is a piece of cake, right?
There are some really powerful solutions to your business challenges out there. But they either don't play nicely together, and/or you have to change your way of doing business to suit the whiz bang solution. But, armed with the right information, you can automate what you do, seamlessly - and future proof it.
In the following weeks we'll be sharing a series of articles around the different considerations you need to make when starting, growing or digitising your business.
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Why you should have a good Customer Experience Strategy
Customer experience teams can develop lasting customer loyalty by improving the product experience, and more specifically, by allowing customers to self-affirm their purchase decisions.
The Customer Relationship - Why to use CRMs? (2020)
Customer Relationship, Customer Service, Customer Satisfaction, among others. Those are well-known terms, and to run your business you need customers to buy your services or products.
What brings us to the main point, when you close and finalise a sale, do you consider it as the completion of serving the customers needs?