UpRight Blog
As anyone who has started a business, or has recently (and hastily) migrated their business into the online realm, can testify - having all of your different pieces of technology integrate and work in symphony is a piece of cake, right?
There are some really powerful solutions to your business challenges out there. But they either don't play nicely together, and/or you have to change your way of doing business to suit the whiz bang solution. But, armed with the right information, you can automate what you do, seamlessly - and future proof it.
In the following weeks we'll be sharing a series of articles around the different considerations you need to make when starting, growing or digitising your business.
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The right goals are your company's compass.
Setting goals keeps you moving, boosts your enjoyment, and benefits your organisation substantially. UprightMARK will help you to succeed from now on.
Working with you to make things better.
More efficiency, less waste, more effective use of resources and improvements on outcomes.
We love working with customers to understand their current business processes, identify improvement areas through automation to improve customer satisfaction, achieve desired benchmarks, reduce costs and increase profits.
Premium project management software for any business
In this week's post, we are going to talk about Project Management.
The goal of project management is to anticipate or predict as many hazards and issues as possible and plan, organise, and control activities to ensure that the project is finished as successfully as feasible despite all risks.
Why you should have a good Customer Experience Strategy
Customer experience teams can develop lasting customer loyalty by improving the product experience, and more specifically, by allowing customers to self-affirm their purchase decisions.
How can I help you?
In our latest posts, we've been talking about Customer Experience and how important Customer Satisfaction is for your business. Providing a high-quality customer experience is an essential component of your customer engagement strategy.
The Customer Journey Map
Your customer's journey map can be used to visualise a customer's overall service experience. A journey map can help you and your team in a variety of ways when it comes to improving and optimising your clients' experiences.
Help Desk Management Software For Your Business
Zoho Desk, an on-demand, web-based help desk software, allows your agents to engage with customers and deliver satisfaction in the fastest and easiest way. Zoho Desk will enable you to assign, track and set up alerts on help desk tickets easily