UpRight Blog
As anyone who has started a business, or has recently (and hastily) migrated their business into the online realm, can testify - having all of your different pieces of technology integrate and work in symphony is a piece of cake, right?
There are some really powerful solutions to your business challenges out there. But they either don't play nicely together, and/or you have to change your way of doing business to suit the whiz bang solution. But, armed with the right information, you can automate what you do, seamlessly - and future proof it.
In the following weeks we'll be sharing a series of articles around the different considerations you need to make when starting, growing or digitising your business.
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The Customer Relationship - Why to use CRMs? (2020)
Customer Relationship, Customer Service, Customer Satisfaction, among others. Those are well-known terms, and to run your business you need customers to buy your services or products.
What brings us to the main point, when you close and finalise a sale, do you consider it as the completion of serving the customers needs?
It's A G.A.S - Website analytics to maximise lost opportunities.
f you're like me, you've got strong analytics sitting behind your website(s). You know who's been visiting, how many times, and what they're looking at.
All of this data is great. However, unless it's utilised, it could represent nothing but lost opportunities for your business.